A little peace of mind for those who lost all their gear?

[Naerron]

Any sort of update or anything about those who lost all their gear? Really surprised you guys are leaving a ton of people in the dark, who have lost months-years of work because of a strange glitch, as to if they will even get their gear back or what if any steps are being taken. Is there a chance we could get a little peace of mind just by giving us any sort of scrap of info on the plan?