My game keeps losing connection

[yiuman]

Several times a session my game will seem to randomly disconnect - I can still move around but all other characters disappear and I can't interact with NPCs. If I caste a spell it will not let me cast any others but that spell will be in effect when I log back in, or if I run to a zone, the game will crash on zoning but I will be in the new zone when I log back in. From this it would appear that I can send info to the game, but not receive anything back.

This doesn't appear to be related to zoning and is seemingly quite random. Sometimes I can play for hours and other times it happens every few minutes.

The only way to exit the game at this point is /q or to force close the game.

I am using a Surface Pro 7 and any help here would be appreciated.

Thanks