How often do the Gamemasters get online?

[Freakish]

I've gotten answered within 5 minutes and i've had petitions go completely ignored. Just keep trying and be precise and concise.

Example: /petition I can't move at all I am stuck in the wall you see a mob summoned me here after fear broke and now I can't move can you help please.
/petition Character Stuck. 'Butchh' is stuck in wall in South wing of Howling Stones.

Both work but I guarantee the second one makes it easier for the GM to read, comprehend and respond.