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  #31  
Old 09-02-2023, 12:53 AM
northshore2022 northshore2022 is offline
Decaying Skeleton


Join Date: Mar 2022
Posts: 2
Default SMS Verification: change of mobile number
hi i have changed my mobile number and how to update it into the account setting? thanks
  #32  
Old 09-02-2023, 11:09 PM
northshore2022 northshore2022 is offline
Decaying Skeleton


Join Date: Mar 2022
Posts: 2
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Quote:
Originally Posted by northshore2022 [You must be logged in to view images. Log in or Register.]
hi i have changed my mobile number and how to update it into the account setting? thanks
trying to recover my password but it sending to my old number.
  #33  
Old 09-09-2023, 07:05 AM
Lenamas Lenamas is offline
Orc


Join Date: Sep 2013
Posts: 37
Default
Was able to set up SMS and received this message -

[You must be logged in to view images. Log in or Register.]

however, no email was ever received. Does this mean I just need to wait 7 days? (I've used the verification request tool on the eqemu, too. Doesn't work. That being said, I've had my account since 2014 and verified it ages ago..so..yeah)
  #34  
Old 09-10-2023, 04:09 PM
nstroupr nstroupr is offline
Decaying Skeleton


Join Date: Aug 2010
Posts: 2
Default
I tried setting up SMS on my account but never received a code. Now it's stuck asking for a code. I forgot my password to 2 of my login accounts which have my main characters from Blue and Green on there. Please help.
  #35  
Old 09-10-2023, 06:11 PM
wewhitt wewhitt is offline
Large Bat


Join Date: May 2015
Location: Oregon
Posts: 13
Default
Account number (322168) - having major issues with this SMS login. Cant reset password - cant get a verification code - hell I can't even verify the SMS number to make sure it's correct. I have had this toon since 2015 - if I have lost it because of this .... I will be very upset. Any help would be greatly appreciated.
  #36  
Old 09-12-2023, 10:51 AM
YesThatDigs YesThatDigs is offline
Decaying Skeleton


Join Date: Sep 2023
Posts: 1
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Any update on when this will be addressed or if it can at least be disabled to allow for a stalled set-up to continue?

Or is the only pathway available to create an entirely new account?
  #37  
Old 09-16-2023, 07:14 PM
nstroupr nstroupr is offline
Decaying Skeleton


Join Date: Aug 2010
Posts: 2
Default
It will be great if someone can resolve this problem soon. I can't play my main characters. I'm not starting over if I lose all my progress.
  #38  
Old 09-17-2023, 10:11 AM
SephS SephS is offline
Scrawny Gnoll


Join Date: Nov 2017
Posts: 27
Default
There are so many people without access to their accounts because of the SMS system. Wish they'd just get rid of it and allow password resets via email like they do with the forum account !!
  #39  
Old 09-17-2023, 07:02 PM
Tormac Tormac is offline
Scrawny Gnoll


Join Date: Dec 2013
Posts: 32
Default
Is there still a problem with the SMS system?
I am trying to log into an old account yesterday, and never received the SMS code.
  #40  
Old 09-18-2023, 11:20 AM
Recoil Recoil is offline
Skeleton


Join Date: Mar 2014
Posts: 18
Default
I wouldn't hold your breath, my condolences to your toons, as is my case, evercracked.
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