P99 down

[Silvina]

really bad on tech things, * really bad! *trying to log into green and i get to a screen with 1 lvl 1 warrior spinning around ( like the char loading screen but none of my chars ) and a message reads as " spells_us.txt (3828781689) ......... what do i need to do to fix this exactly? ( and just fyi it took me about 3 weeks to understand all the jargon players online tried to explain to me how to just download this game and i have absolutely no clue how i managed to do it. it was luck i'm sure ) so please be very specific.