New Install Crash at Start

[One Tin Soldier]

I'm having the exact same issue described in the original post but I'm trying to set up the game on a PC running windows 10 pro. I uninstalled and created a file outside the program files called "project 99" and installed to that file but I'm still having the same problem.

I get the exact error message described by OldManNoPants and I also cannot find the "eqclient.ini" file.

Any suggestions would be appreciated but use small words, I'm pretty dumb with computers.