Account Ban

[Mizter_Bonze]

This is what GM Menden had to say about it on the petitions

I'll list a few details.

We discovered a bunch of accounts were compromised, cause is currently unknown. But awhile ago there was a Titanium client that had a keylogger built in, could be a similar situation. Investigation is ongoing.

We locked the accounts down, reaching out to every player would be time consuming and more damage could be done by doing so.
Locking accounts down by temp banning them is a very common practice on our server, it's something we do for an array of reasons.
Many players have responded without hysterics or attitude and they were unbanned within a few hours after we verified they were who they claimed to be.

You should also be aware, I'm in charge of Customer Services on this server. The only person you can appeal to is Rogean, but he rarely gets involved in anything relating to CSR. If it makes you feel better to PM him, go for it.

But keep in mind, the hysterics you have demonstrated is not something we put up with. We expect players to show us and eachother respect.

Here is a complete list of the staff and hierarchy.

This is my final reply.

[Baler]

Originally Posted by Mizter_Bonze [You must be logged in to view images. Log in or Register.]

But awhile ago there was a Titanium client that had a keylogger built in, could be a similar situation.

real, careful where you get your copy of the titanium files.
Staff should really distribute a SHA and MD5 for each file so we can verify our files.

[nyclin]

Originally Posted by Baler [You must be logged in to view images. Log in or Register.]

real, careful where you get your copy of the titanium files.
Staff should really distribute a SHA and MD5 for each file so we can verify our files.

it's not a bad idea, but people that get hit by attacks like this generally aren't even going to know what an SHA or MD5 checksum is, let alone how to verify against it

[kaizersoze]

Originally Posted by Mizter_Bonze [You must be logged in to view images. Log in or Register.]

This is what GM Menden had to say about it on the petitions

I'll list a few details.

We discovered a bunch of accounts were compromised, cause is currently unknown. But awhile ago there was a Titanium client that had a keylogger built in, could be a similar situation. Investigation is ongoing.

We locked the accounts down, reaching out to every player would be time consuming and more damage could be done by doing so.
Locking accounts down by temp banning them is a very common practice on our server, it's something we do for an array of reasons.
Many players have responded without hysterics or attitude and they were unbanned within a few hours after we verified they were who they claimed to be.

You should also be aware, I'm in charge of Customer Services on this server. The only person you can appeal to is Rogean, but he rarely gets involved in anything relating to CSR. If it makes you feel better to PM him, go for it.

But keep in mind, the hysterics you have demonstrated is not something we put up with. We expect players to show us and eachother respect.

Here is a complete list of the staff and hierarchy.

This is my final reply.

sounds like this guy stole a bunch of gear off of guild's shareds. Spicy

[sydbarrett25]

Originally Posted by kaizersoze [You must be logged in to view images. Log in or Register.]

sounds like this guy stole a bunch of gear off of guild's shareds. Spicy

Those 29 tink bags on a vendor near North Freeport bank totally had nothing to do with it.