Aftermath Derangement Syndrome

[Quizlop]

Originally Posted by shuklak [You must be logged in to view images. Log in or Register.]

I mean, if they had to suddenly start paying to play, would their attitudes and behavior improve?

No, they just wouldn't be here.

[Secrets]

Originally Posted by shuklak [You must be logged in to view images. Log in or Register.]

I mean, if they had to suddenly start paying to play, would their attitudes and behavior improve?

Not really.

When money is involved in the access of a character, yes, people would be less inclined to risk their $15/mo. But it wouldn't be enough.

Quality of customer service would go up if money was involved, because you could afford to actually staff the CSR team.

Unfortunately nothing like that is possible due to not owning the IP and having the agreement with Daybreak.

[Freakish]

Originally Posted by Secrets [You must be logged in to view images. Log in or Register.]

Not really.

When money is involved in the access of a character, yes, people would be less inclined to risk their $15/mo. But it wouldn't be enough.

Quality of customer service would go up if money was involved, because you could afford to actually staff the CSR team.

Unfortunately nothing like that is possible due to not owning the IP and having the agreement with Daybreak.

My cookie cutter response with daybreak CSR versus actual human response from support here suggests otherwise. Both take time but even being paid usually means going off a script these days.