Problem with getting it resolved is that calling Spectrum technical support won't get us anywhere. You will be asked to reboot your cable modem, your router, even your computer. Then you will be asked to attach your PC directly to the cable modem. None of these troubleshooting steps are going to resolve anything.
The problem appears to be within the Spectrum networking infrastructure which is manged by engineers many levels above the tech support. I am hoping that someone in the P99 community is connected well enough to get this escalated directly.
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02-07-2018, 02:14 PM
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