could i please get some help getting the game running.

[entranzed]

this is my second thread I have done what derubael reposted about how to down load and what to do I followed the directions to the letter and I when I click launch the screen go black I get a gold cursor and that's it , it stays just like that please help. I have logmein if some one is willing to take over my comp and see what im doing wrong I really want to play =) .