glitched bag of gear missing, no response from greens?

[holsteinrx7]

oh yeah it can be done. ive heard only sirken can authorize it and durbael does the log checking. it was possible in live, why not? it just sucks not being able to actually play...for...months? while simultaneously having these degenerates call you a human toilet. why is the gaming community so bad these days?

[KagaKawaiitob]

If you can't play because of one bag of missing gear you're doing it wrong.

[Kekephee]

Originally Posted by holsteinrx7 [You must be logged in to view images. Log in or Register.]

oh yeah it can be done. ive heard only sirken can authorize it and durbael does the log checking. it was possible in live, why not? it just sucks not being able to actually play...for...months? while simultaneously having these degenerates call you a human toilet. why is the gaming community so bad these days?

I thought it was pretty clear I was totally kidding calling you a human toilet, because people were being mean to you and I wasn't sure why.


Well in case it wasn't clear, that was totally a joke, dawg

[Derubael]

Here's a quote from a thread I posted in a few days ago:

Originally Posted by Derubael

There are currently 220 unresolved petition threads (and I've moved 200 more to resolved this week alone). This does not include the ~100 or so petitions we get in-game daily on Blue and Red. Keep in mind, we are all volunteers, have real lives, real families, and real responsibilities, and still do our best to keep up with the overwhelming number of CSR issues that pop up every day.

To summarize, there are a lot of petitions in that forum. I'll get to yours as soon as I can. Item 'poofs' take especially long to verify because there is no magic poofed item database - I have to go through and verify that you had the item, that it didn't go anywhere else, and that it is not on your character. This requires checks on at least ~6 different tables in the database. When you have multiple items (like in your case) it gets even more complicated.

All that being said, please be patient. It's ok to bump your thread if you'd like, but I usually do them from first post to last when I'm verifying poofs. So bumping it may get it moved to the end of my list (though sometimes I do it the other way around! There's just no way to know which direction I'm going to go!), There are some people who have been waiting much longer than 4 days for their item reimbursements, and sometimes, I can't verify a poofed item at all.

In regards to your specific petition, I glanced at it earlier, and it's likely something I can track down, but it will take some time, so please be patient.

[holsteinrx7]

Originally Posted by Derubael [You must be logged in to view images. Log in or Register.]

Here's a quote from a thread I posted in a few days ago:



To summarize, there are a lot of petitions in that forum. I'll get to yours as soon as I can. Item 'poofs' take especially long to verify because there is no magic poofed item database - I have to go through and verify that you had the item, that it didn't go anywhere else, and that it is not on your character. This requires checks on at least ~6 different tables in the database. When you have multiple items (like in your case) it gets even more complicated.

All that being said, please be patient. It's ok to bump your thread if you'd like, but I usually do them from first post to last when I'm verifying poofs. So bumping it may get it moved to the end of my list (though sometimes I do it the other way around! There's just no way to know which direction I'm going to go!), There are some people who have been waiting much longer than 4 days for their item reimbursements, and sometimes, I can't verify a poofed item at all.

In regards to your specific petition, I glanced at it earlier, and it's likely something I can track down, but it will take some time, so please be patient.

pras
pras
pras

hearing back from a green really puts me at ease about the situation. considering donation due to classic is classic excellence.

ill take it back to my petition post now that i know someone is out there. i was getting lonely over there!

[Azure]

I love you DERU!!!!!!!!!!!! <3

XOOXXOXOOXXXOOOOOXXXOOOO

[holsteinrx7]

also- feel free to skip the non - Rod of Mourning gear if its too much hassle. the rom is most of my net worth, no longer drops, and is necessary for me to min max my sk without an epic.

the rest of the gear can be recovered cause its iksar armor. its the rom thats soulcrushing and screwing with my immersion ;P

[Kayso]

I heard that things get top priority if you shit-talk the staff in RnF. Can anyone confirm?

Demand a refund, throw in some hate speech, and see how things progress...

Hope that helps.

[holsteinrx7]

i dont know what RNF means. but say the wrong thing and the ban hammer will strike for sure.

[Yoite]

I know it sucks to lose that stuff but it is not keeping your from playing in any way. You can get another toon going np with the gear and money you do still have. While its fun and nice, you dont need a 60k weapon.

just get some of the temple of ro quest armor and/or kunark armor for cheap, some cheap jewelry like 55hp rings and sta earrings. All kinds of cheap shields and lots of cheap weapons. You can replace stuff as you go.

in the end, playing is always going to be more fun than not playing