Reimbursements wait times?

[Maschenny]

Here you can see the loss date and the date of reimbursement. Make sure you take a look at the guidelines for posting a petition properly.

[Swish2]

Nice. Was that a drop transfer gone wrong?

[Maschenny]

It was a temporary bag.

[kotton05]

Depends if you’re a thot or not

[Ortnit]

I never received a reply to my Petition. However i made the petition ingame first and Menden replied within minutes and told me, that reimbursment is possible but to use the Forumpetition.
I did that immediately, but never got a GM response in there.

[mmmroo]

thanks all for reply.

[Menden]

We didn't have a GM for quite some time, we still don't.

Llandris was granted GM powers recently so I've been verifying a page or two every week or so. If you requested a reimbursement it should get done in the near future, things are starting to pick up.

We've also been super short staffed and burnout was real. It'll get better.

[Menden]

I should add also, unless your post gets moved to "Resolved", it's still in our queue. If it auto closes itself, don't worry too much.. we're just slow.

[mmmroo]

Originally Posted by Menden [You must be logged in to view images. Log in or Register.]

I should add also, unless your post gets moved to "Resolved", it's still in our queue. If it auto closes itself, don't worry too much.. we're just slow.

Ok thanks Menden! Now I forgot to put my account name in petition, but I put my character name. Is that ok or should add that info in a reply?

[Menden]

Having the date of the issue, account name, character name and server (red or blue) always helps. One less thing to verify.

It's also super helpful if folks do a followup post if their reimbursement isn't required anymore.