Is 2+ months normal for a reimbursement petition?

[remen]

I'm still waiting on a petition from 11/4 for an item reimbursement. The petition thread has been viewed 23 times but no luck yet. I thought sirken was still staying on as a gm for this type of stuff, but just not going to be involved in the raid scene any more?

And for all of you saying "play better etc. etc." keep in mind this is an old game that has the occasional bug. I am sure your tune would change if an Npc just ate your quest items at the end of a very long quest. Yes I triple checked wiki, allakhazam, and forums and am 100% sure that I handed in the two correct items to the correct NPC. So just keep in mind reimbursements aren't always failed mqs or careless mistakes.

I do however echo the sentiments of thanks towards the volunteer staff for everything that they do. I can imagine it is often a thankless job, but I'm sure most of us do appreciate everything that is put into making p99 go, even if it isn't always expressed.

[UnHoLyPoWeR]

Originally Posted by remen [You must be logged in to view images. Log in or Register.]

And for all of you saying "play better etc. etc." keep in mind this is an old game that has the occasional bug. I am sure your tune would change if an Npc just ate your quest items at the end of a very long quest.

Game just does what it is programmed to do, I can't think of a scenario where a "bug" on an NPC eats the item rather than you messed up or charm wore off the second you turned something in or you didn't realize you needed a certain faction requirement or forgot to sneak or something like that. It is either bad luck or shitty play.

So you saying "bug" is just another way of saying I am not a smart player. Least that is how it reads...

Why try to cop out of a mistake? We are all human capable of mistakes and it is why I check every detail multiple times before I do anything. I just said I don't really make major mistakes like that that I would need to take up a volunteers time with, I still die and make other mistakes like gameplay related ones occasionally, but that's me.

I imagine player failure accounts for 95% of the item reimbursement petitions AT LEAST.

I have a couple epics and I didn't botch them, guess I avoided those pesky bugs... [You must be logged in to view images. Log in or Register.] [You must be logged in to view images. Log in or Register.]

[remen]

Originally Posted by UnHoLyPoWeR [You must be logged in to view images. Log in or Register.]

Game just does what it is programmed to do, I can't think of a scenario where a "bug" on an NPC eats the item rather than you messed up or charm wore off the second you turned something in or you didn't realize you needed a certain faction requirement or forgot to sneak or something like that. It is either bad luck or shitty play.

So you saying "bug" is just another way of saying I am not a smart player. Least that is how it reads...

Why try to cop out of a mistake? We are all human capable of mistakes and it is why I check every detail multiple times before I do anything. I just said I don't really make major mistakes like that that I would need to take up a volunteers time with, I still die and make other mistakes like gameplay related ones occasionally, but that's me.

I imagine player failure accounts for 95% of the item reimbursement petitions AT LEAST.

I have a couple epics and I didn't botch them, guess I avoided those pesky bugs... [You must be logged in to view images. Log in or Register.] [You must be logged in to view images. Log in or Register.]

Could you redo this post, but just try to be a little more condescending? I'm sure 99% of quest mobs act in the way they are supposed to (and by supposed to, I mean according to wiki / allakhazam / classic). However, there are still some that don't, so just because you have been lucky enough to not encounter any doesnt make you a better player than anyone else. And of course computer characters are simply going to do what they are programmed to do, but sometimes the programming has issues. That's why there is an entire *gasp* bug section of the forums!

You state in your post that player failure accounts for at least 95% of reimbursement petitions, which implies that there is a small fraction of reimbursements that are not due to player failure, yet you belittle the idea that a "bug" could ever account for a hand in going wrong.

I can't think of a scenario where a "bug" on an NPC eats the item rather than you messed up

If this is true, then it is because you are not a smart person.

[Pringles]

Originally Posted by Menden [You must be logged in to view images. Log in or Register.]

Don't hold your breath on reimbursements, no GM = no reimbursements.

"normal" and fully staffed, shouldn't be longer than a month.

For the folks reading this, if 99.9% of you double checked your turn ins it would save us a lot of time.

Both Llandris and Braknar have spoken about having database access on streams so unless something has changed. As for the second part please, you were a player and undoubtedly messed up a turn in or two. I don't mean to come of as too harsh and I can emphasize with inability to act. However the player base is not your enemy but the projection of blame indicates that you may feel this way.

Best thing the staff could do is just take a vacation and only put the bare minimum maintenance in keeping it up while everyone both staff and players let things relax. This circling of the wagons and polarization is not gonna stop by doubling down. You might even find that we can work things out on our own if given the chance.

[Xer0]

Originally Posted by Menden [You must be logged in to view images. Log in or Register.]

People shouldn't make mistakes

And servers with only 1.5k users shouldnt take six months to see response times.

[d3r14k]

Very sorry I threw my treasures on the ground, Menden. I am not a smart elf.

... However I would still be very happy to see those pixels again. I'll make a very glorious MS Paint in honor of the reimburser.

[Menden]

Originally Posted by d3r14k [You must be logged in to view images. Log in or Register.]

Very sorry I threw my treasures on the ground, Menden. I am not a smart elf.

... However I would still be very happy to see those pixels again. I'll make a very glorious MS Paint in honor of the reimburser.

hah, thanks for the laugh.

[UnHoLyPoWeR]

I know OP isn't complaining but I figured I'd say this anyway.

This is supposed to be a hardcore brutal game, maybe it is just me but I don't make mistakes that require GM intervention for reimbursement when I play this.

I have never needed help cause I botched something and even if I did, that's Everquest, the brutal nature of the game is why most of us play here. Plenty of easier games out there.


Point is the fact they do anything at all to help people is far beyond what we deserve and should even get because this is a free server with volunteers. Personally, I am glad it takes them a while to get requests dealt with, you'll be more careful next time because you know it takes months. [You must be logged in to view images. Log in or Register.]

Everquest is supposed to be a detail-oriented adventure and we have the wiki to help with most of that.


TLDR: Control your mouse clicks, use drop confirm, and reread everything you do quest wise 6 times on the wiki AND use allakhazam comments or even archives if needed to make absolutely sure you are doing everything correctly

[JayDee]

I think forever is about normal

[Mead]

We could probably help staff out by creating an item reimbursement thread in rnf. We’ll let you know how ridiculous your request is or not to wait 3-6 or more months for your reimbursement.