Problems with getting on to account after 3ish months

[Jack.georgee]

Hello, in April I downloaded Project99 for MAC based on the guide provided on the site. I logged back on yesterday for the firs time since April, and my character (level 4) disappeared, as well, it informed me that my spells needed to be updated in order to start a new character. I was hoping someone could provide me with troubleshooting steps. I have all the criteria downloaded off the site, but I uninstalling to start all over seems a bit redundant.

Thank you!