Rules for staff interaction / where to petition for different stuff (as of 3/12/2013)

[Sirken]

Originally Posted by SavageBeast15 [You must be logged in to view images. Log in or Register.]

appreciate all you do for the server big Sirk, people can actually petition to get an item back they accidentally sold to a merchant? that seems crazy

not always. we have to confirm that the item was never purchased after u sold it so that theres still only the one item.

Originally Posted by Anderdale [You must be logged in to view images. Log in or Register.]

I have a question Sirken. If i petition in game and never receive a response and log, will the petition still be there when I log back on the next day ...

petitions will not disappear if you log. they are with us until WE delete them.

Originally Posted by arsenalpow [You must be logged in to view images. Log in or Register.]

What's the process for escalating a petition to a higher authority? For example a guide makes a ruling that seems to not be in line with previous rulings, can that decision be reviewed by a more senior staff?

petition on the forums