Staff problems

[Protagonist]

Originally Posted by SirAlvarex [You must be logged in to view images. Log in or Register.]

Not trying to make it personal, but he has a point. If you aren't getting good service, first look at how you asked for it. If you weren't the most courteous, you probably won't get help. If you are, then your chances increase, especially since the GMs here don't get paid (legally....). They're doing it because they love the server.

Also, put a petition in the Petition forum if you want answers. Doing it in-game or via /tell won't get you anywhere. So try that, and try to be as nice as possible. Bump it (if that's possible?) every once in awhile if they haven't responded. Just be nice and who knows, maybe you'll have a better experience with the staff [You must be logged in to view images. Log in or Register.]

Petition has been there for 3 months. Gonna openly admit I express frustration when being frustrated. Doesn't everyone? The most I've gotten to say personally to staff members so far is "Have a moment?" and the answer has not changed from "No". Nilbog and Amelinda tried to help ... but the issue is above them or they were otherwise incapable. I totally appreciate their response. I in no way mean all members of staff are not decent.

Big thanks to those two for the few helpful words.

[Messianic]

Originally Posted by Protagonist [You must be logged in to view images. Log in or Register.]

Petition has been there for 3 months. Gonna openly admit I express frustration when being frustrated. Doesn't everyone? The most I've gotten to say personally to staff members so far is "Have a moment?" and the answer has not changed from "No". Nilbog and Amelinda tried to help ... but the issue is above them or they were otherwise incapable. I totally appreciate their response. I in no way mean all members of staff are not decent.

Big thanks to those two for the few helpful words.

When you ask for help from busy people, you need to do it through the right channels and with adequate patience. How did you ask for help? PM on the forums or /tell in game is a big no no if you actually want help.

Have you bumped your petition yet? Did you even read my response?

Did you use any 3rd party programs, even on other servers?

[Protagonist]

Originally Posted by Messianic [You must be logged in to view images. Log in or Register.]

When you ask for help from busy people, you need to do it through the right channels and with adequate patience. How did you ask for help? PM on the forums or /tell in game is a big no no if you actually want help.

Have you bumped your petition yet? Did you even read my response?

Did you use any 3rd party programs, even on other servers?

Bump it every other day. Months into the petition I PMed some staff. Tried IRC but no help there. No 3rd party programs besides WinEQ and Shiftwindow.

[Ambrotos]

I saw your petition and I don't lift bans. I do respond to some, and do some research as to why they were banned/post on that thread so Sirken can go back and look at them and make the final decision, since I haven't been told I have that authority to lift them. Kinda help speed up the process type thing while doing other things in my off time, or find out reasons why people were banned by whoever/for whatever reason.

I saw yours and how you interact with people and moved on to the next person.