Why can't I have my items back??

[Braknar]

So I feel I should add in here, what SHOULD you do if you have a CSR answer you do not like.

I would say the best thing is first and foremost, remember we are volunteers, you don't pay a sub, please don't act like you do.

What that means is be patient, be respectful, don't treat staff badly. Next, you should remember the previous sentence, and make a petition post in our petitions forum detailing your situation. Our petitions forum is visible to all staff and is the BEST way to get an escalation to myself or to Sirken if needed.