What would you do? Guys been training our camp all day, guides don't care.

[Ezalor]

Originally Posted by Siets [You must be logged in to view images. Log in or Register.]

There's a difference between laughing at someone to their face on public forums and laughing at someone with your coworkers via PMs. I might have a lot of opinions about my customers at work, but I keep them to myself and remember that we are all human.

you're not a paying customer bruh, and no one's forcing you to play here, so take that sense of entitlement elsewhere

[Samoht]

Paying or not, there's no reason for CSR to openly abuse players.

If you want to troll threads, use your personal account, especially when the thread was started in server chat and then you moved it to RNF.

[Itap]

What is it about this game that brings out the autism in all of us?

[Siets]

Originally Posted by Ezalor [You must be logged in to view images. Log in or Register.]

you're not a paying customer bruh, and no one's forcing you to play here, so take that sense of entitlement elsewhere

Rogean doesn't need donations! You heard it here from "Ezalor" folks. I'll be sure to quote this during the next donation drive.

Here's the deal. Rogean (I assume) wants to grow the server and the community. To do that, he needs to provide a service. What service? The business of running an emulated EQ server and all of the services that go along with that. Things like having a working, stable server, maintaining active development, and yes this includes GMs to manage player issues. You can either do a shitty job of GM'ing or do a good job of GM'ing. Doing well at your job furthers Rogean's goal. Doing a shitty job drives people away. You are correct, there is no financial obligation to perform well. Nobody's livelihood is on the line. However, if you care about the server and the community then you should try to be professional in all situations (especially when dealing with disgruntled customers.) These are the basic tenets of customer service, a job I have done for a very long time in both retail and IT environments.

[Pokesan]

'ENTITLED!' he screeched, his face contorting into a greasy rage

[Itap]

Originally Posted by Siets [You must be logged in to view images. Log in or Register.]

Rogean doesn't need donations! You heard it here from "Ezalor" folks. I'll be sure to quote this during the next donation drive.

Here's the deal. Rogean (I assume) wants to grow the server and the community. To do that, he needs to provide a service. What service? The business of running an emulated EQ server and all of the services that go along with that. Things like having a working, stable server, maintaining active development, and yes this includes GMs to manage player issues. You can either do a shitty job of GM'ing or do a good job of GM'ing. Doing well at your job furthers Rogean's goal. Doing a shitty job drives people away. You are correct, there is no financial obligation to perform well. Nobody's livelihood is on the line. However, if you care about the server and the community then you should try to be professional in all situations (especially when dealing with disgruntled customers.) These are the basic tenets of customer service, a job I have done for a very long time in both retail and IT environments.

This game sells itself, through its almost flawless classic gameplay. If you think a guide having a little fun in RnF is detrimental to the server, this may not be the place for you. I hear WoW still has millions of players, maybe try there?

[Bboboo]

Originally Posted by Siets [You must be logged in to view images. Log in or Register.]

a job I have done for a very long time in both retail and IT environments.

Explains your insanity.

[Ezalor]

Originally Posted by Siets [You must be logged in to view images. Log in or Register.]

Rogean doesn't need donations! You heard it here from "Ezalor" folks. I'll be sure to quote this during the next donation drive.

Here's the deal. Rogean (I assume) wants to grow the server and the community. To do that, he needs to provide a service. What service? The business of running an emulated EQ server and all of the services that go along with that. Things like having a working, stable server, maintaining active development, and yes this includes GMs to manage player issues. You can either do a shitty job of GM'ing or do a good job of GM'ing. Doing well at your job furthers Rogean's goal. Doing a shitty job drives people away. You are correct, there is no financial obligation to perform well. Nobody's livelihood is on the line. However, if you care about the server and the community then you should try to be professional in all situations (especially when dealing with disgruntled customers.) These are the basic tenets of customer service, a job I have done for a very long time in both retail and IT environments.

yiKes bud

didnt read any of that but the normal reaction of someone who doesn't like a free service they're not being forced to play on is to just quietly leave

will pray 4 u

[Pint]

Originally Posted by Thana8088 [You must be logged in to view images. Log in or Register.]

There's also a huge difference between paying customers and.....well, us.

^ this... there is also a big difference between the public subforums and RNF but some ppl have a little too much entitled butthurt to differentiate i guess

[Siets]

Originally Posted by Itap [You must be logged in to view images. Log in or Register.]

This game sells itself, through its almost flawless classic gameplay. If you think a guide having a little fun in RnF is detrimental to the server, this may not be the place for you. I hear WoW still has millions of players, maybe try there?

You know, you can just ask me to post a dick pic if you really want to take measurements and make comparisons. If you can't at least be honest with me, this may not be the place for you. I hear League of Legends still has millions of happy players content to play the same metagame for endless hours of their life.