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Originally Posted by mostbitter
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Gm's got time to come say that nonsense but won't comment on the inconsistent nature in which they choose to implement this policy, or why Heartbrand seems to have received special treatment(on numerous occasions), while the rest of us get served hot plates of policy.
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Your case happened before I became a GM and set this policy in stone. I have already stated that I would not retroactively apply new policy to old situations.
Quote:
Originally Posted by R Flair
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thanks for your input and presentation of the facts that lead you to this conclusion
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We aren't allowed to share information that was posted in the petition forum unless we have permission from the account holder. Suffice it to say that his account was not hacked, and it was accessed and stripped as a result of his own actions.
Quote:
Originally Posted by Technique
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You may not be aware, but volunteers (as in the volunteer support staff for these servers), by definition, agree to work of their own free will and without expectation of pay or reward.
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We are following policy to the letter. As in, doing our jobs. If you don't like the policy, don't share your account information and you won't have to worry about it. Or don't play here. Either one works for me.
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Originally Posted by HippoNipple
As far as customer service work goes this should be at the top of the list.
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...What? Why? I'd much rather put the people who lose their items due to server bugs/errors, or are legitimately fucked over in a situation that was completely out of control at the top of my list, rather than spend a ton of time sorting out what happened in an account strip that could have easily been prevented by smart security practices. The bottom line is that if you share account information and get stripped, it's your fault. Why should we take time away from the people who have problems outside of their control to help people who fucked themselves over? There are already plenty of "legit" petitions that need to be dealt with - I'm not going to set aside extra time for people who don't take our advice about their accounts.
I think I stated this before, but this whole "account strip/stolen items" thing can be abused as well. It's simply not our responsibility to take care of this. Go read the Play Nice Policy regarding fraud to familiarize yourself with procedure.
Nothxu got his response as to who stole his gear. I'm closing this thread. If he wants to name and shame, he can make a new one.