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#5
07-16-2014, 02:11 PM
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Quote:
Idiot numero uno, "We haven't even shipped it to back to its company of origin for repair." Me, " >.> why not?" Idiot numero uno, "Since its a hardware issue. It may need a factory setting reset and we need permission to do it if it comes to that. We need that before we can ship it to them." -WEEK LATER- Me, "What's the status?" Idiot numero dos, "It has just been shipped to the CoO. We couldn't ship it because we couldn't find the model code proving its the one on the warranty. We had to manually pull it from the system so we could ship it." Me, ">.< you mean the code on the bottom of it?" Idiot numero dos, "....Oh yeah. Oops." Technically they are not fixing it. The CoO is fixing it, Geek Squad are the curriers, and middle men.
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