Error 1018 - Active character

[Jimsox]

I haven't been playing on P99 for very long but I have noticed:

-Seems to be no regular offline server maintenance.
-Currently no afk timed kicks to character select > kicks to server select.
-Are backups created of character profiles regularly?

I don't claim to know how to troubleshoot something like a 1018 error, but I'd bet that the experts would really like to have this problem fixed. Chances are its a combination of issues.