Item Reimbursement

[ganipcanot]

I was ground transferring 2 items:
1. https://wiki.project1999.com/Djarns_Amethyst_Ring
2. https://wiki.project1999.com/Incarnadine_Breastplate

Around 330PM PST August 6 - inside KAEL at the Wakening Lands zoneline.

When I logged off to switch to the other toon to pick it up my game crashed.

By the time I was able to login to the original toon my items were gone.

Is there a way to get the items back?