How long does it take for a GM to respond

[Rengy]

I've been told it could be a couple of weeks for a GM to respond. My particular issue is that I sold an Item that I am asking reimbursement. I haven't heard anything after posting in the petition forums with the post labeled reimbursement for about 2 weeks. Do they even respond with a update that are not going to reimbursement or do I end up suffering in silence?


Any info on the topic would be great.

Thank you.