I'm someone who has a shaman and a monk, both untwinked, around or just went through that level range.
I found the monk easier to solo for sure. Sometimes with the shaman I get two or three resists and I may have to zone the mob, it can be kind of frustrating. The monk kills faster and has less downtime.
I enjoy the monk more so far and I'm trying very hard just to make it to 24 (on my shaman) because of how much I hear it picks up then. I like to buff and heal in groups, so it appeals to me in theory.
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