NPC Spawn Issue: Jovan is missing from HHP

[Silvia]

Jovan is supposed to be upstairs in The Lumberyard in Highhold Pass for the cleric Sol Ro Vambraces of the Fervent quest.

http://everquest.allakhazam.com/db/quest.html?quest=688

I've spent a few hours waiting to see if he would spawn (read he has 3 hour timer). I've also read classic threads that say he is always there, insta respawns. Either way, he is not spawning. Bug?

Thanks!

Silvia