New install won't patch / No expansions owned

[Eyecue]

Played on a WinXP system a few years ago, but now with Win10 and I've reinstalled from scratch. Still have EQEmu account.

Despite viewing all technical info and help sections, and following every install direction very carefully, I cannot get the game to patch from Launch Titanium, or from EQGAME.exe (EQGame gives me an Unable to connect message) and both allow me to "login" but after name/pw I get "I have 0 expansions" and no server list.

Any help would be very very welcomed!