Game crashes/blacks out when trying to full screen.

[Nge]

So I tried some of the things already listed here, such as going into the eqclient.ini and changing the settings. Alt+enter doesn't work, but always blacks out screen with loading mouse pointer (game not responding). Get an error message when using ctrl+alt+delete error: 0x00000000(numbersandshithere)

Trying to figure this out for my sister.

She was experiencing game minimization when clicking, (the mouse was acting as if the game wasn't there and thinks the desktop is)

Anyone have a fix for this? Or a link?

Thank you.