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#11
11-20-2015, 10:48 PM
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I work in customer service right now - If someone's account gets compromised, we first verify their identity, and then proceed with telling them 'hey your stuff was compromised, we found these things missing, please confirm that this is the case and we will restore the entitlements to your account'.
That's all that should be done, really, and disclosure of that information to a customer should be crucial.
__________________
Engineer of Things and Stuff, Wearer of Many Hats
“Knowing yourself is the beginning of all wisdom.” — Aristotle | ||
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