Yep, h4tch. Thats exactly how I got around the issue when it was happening for me (till it was fixed). I used NordVPN and found a route that went around the XO Communications till it was fixed. Even with the VPN, you'll still probably have a little packet loss (its almost always there in minor amounts). Timeouts with traceroute/ping are totally normal (even for a healthy connection)
And yes 66.55.145.2 is basically the IP of the server (its technicallya shared IP for several servers, but.. yes essentially)
Both "bad" traceroutes that have been posted so far have been going through gtt.net while your "good" route does not. My guess is that gtt.net is the issue but we'll need more data to be more sure... Further, my connection does not route through gtt.net and I have consequently had no issues.
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