Weird IP exemption issue. Maybe not related to IP exemption?

[Taminy]

I've been trying to get my roommate into playing EQ for awhile now. Every time usually failed, with her wanting to play whatever new game she downloaded on steam. I've actually had an IP exemption for her for a long time, she never used it though other than had her help me transfer some items like a year ago.

Now I think with her hearing me play with the guild over vent and all I think she does want to actually give it a try - because the only raiding she ever did in a game was WoW and she did like it a bit at the time.

So for the past couple weeks or so she has finally wanted to try playing (at least for now?). We can both log in at the same time with one of my accounts (yes I have two separate logins and I do not play them at the same time) - but if I'm logged into the other account and she tries to log in she gets the IP blocked message. We even had her make new loginserver accounts and the same thing happens.

I did make a new IP exemption petition hoping the GMs would look into it - not sure if they did or not.

Just wondering if there is something that we might be overlooking here that's not really related to the IP exemption issue?