Dear Azrael

[Derubael]

Originally Posted by Vharvest [You must be logged in to view images. Log in or Register.]

It's not a dispute. They're blatantly breaking the rules.

A "dispute" would be two different interpretations of the rules, based on one viewpoint vs. the other. It's very clearly stated in the server policy that using mobs or NPC's to train and kill other players is a violation. Therefore, Lite and his guild are violating that policy.

The clips themselves are indisputable. I'll go ahead and post them in the petition forum, but sadly, I have a feeling they won't be addressed, for many reasons that go back to a time before I joined the server.

It's very discouraging to a player that's been on the box for a month to receive a "pass the buck" response, but I know you probably don't give two flips about red anymore, and I wouldn't either. Yet another reason to blame Nihilum/Azrael for the toxic environment I find myself playing this game in.

Sigh.

The main reason I am no longer doing "front-line" CSR support on Red has nothing to do with Azrael or Nilly or anyone else for that matter. While the servers attitude certainly doesn't help, I love this community to much to bail for that reason.

In reality, I have too much going on IRL lately, and CSR related database look-ups are a full time job here on P99. At any given time of the week/month there are upwards of 100 petitions in the petition/exploit forum that are "Derubael only". That doesn't leave a ton of time for the in-game stuff, which is why we have Guides. I stopped offering CSR support on Blue for in-game stuff except for the occasional free moment I have between look-ups months ago for this same reason.

If you have a valid fraps of getting trained, they will get looked at, and if they show a train, we'll follow our CSR policies for moving forward with that. Repeat offenders will receive a harsher punishment that first time trainers. Whether the train was intentional or not is usually factored into this as well. Someone who accidentally trains someone at a zone-line when he didn't know someone was there obviously warrants a different punishment than someone dropping a fat train by FD'ing in the middle of your MM GY group. Any time you submit a fraps you should always take a moment to level your expectations with our perceptions of a situation. We don't have complete 360 degree or near complete 360 degree situational awareness like you do when you are being trained - we have the limited view your fraps provides, so the evidence itself must be in the fraps, and must be clear. Most training suspensions based on fraps end up being a result extrapolations made from the fraps, rather than the fraps itself directly showing a violation, if that makes sense. Unfortunately, fraps are not always clear enough to show a clear enough circumstance to warrant a punishment. In other words, you have to be a good camera man and understand how we are going to look at your fraps when it's published and sent into us. We need to be 100% sure that a violation took place and who did the violating. If we can't ascertain that from your fraps, it will get bounced, and we will not be able to help.

As a side note we label all petitions that involve a rule violation between two players a "dispute". It's just an easy way for us to label a group of petitions and know what we are talking about.