In an attempt to make this thread more newbie friendly. Low level shamans are the best low level healers in the game. What you can do is cast inner fire once per tick and still get your sitting/meditation to go off. This is the most mana efficient heal in the game at levels below say around 20. so if you're level 14 and find solo'ing impossible you should try to grab a full group somewhere, make some friends, have some fun, and be an effective healer. Inner fire is crazy OP at low levels, almost makes you think it was a mistake back in 1999.
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