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#6
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Quote:
If you provide parses, statistics and details, then it becomes: "Dev's, here's a proven issue that I've thoroughly researched. Please take this data and use it to aid your investigation into the problem." That tends to move issues much much higher in the priority list, because it means the dev can focus on checking the code and working on the problem, instead of parsing logs and verifying that the problem exists in the first place.
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-Bumamgar
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