Recent zone loading freezes, crashes, & failure to connect to server - Page 5

Abner · #41 09-05-2016, 11:53 AM

Back to not being able to even get to server select. I am thinking perhaps volume has an effect. Interested to find out what happens with Anowin with his tech visit.

Vitrophyre · #42 09-05-2016, 01:13 PM

Quote:

Originally Posted by Harshmallow [You must be logged in to view images. Log in or Register.]

[You must be logged in to view images. Log in or Register.][You must be logged in to view images. Log in or Register.] I am facing this same exact issue. Did not previously have issues until recently... I am NOT an ATT customer; instead a local internet provider (more regional).

I think this may have a different root cause since it has been been happening to you for closer to a month. My issue began out of nowhere about 3 days ago.

Have not tried the new patch from this morning but reading this thread it sounds like it did not resolve the issue for some people.

Splade · #43 09-05-2016, 01:26 PM

Having the same issues as everyone itt. And I use att as well, started 3 days ago. Sometimes the game works fine (like 1\10) times but the rest it crashes or freezes or there's a blank server select screen

phiren · #44 09-05-2016, 01:46 PM

+1

Am also AT&T U-verse, North Texas area, and began experiencing the problems few days ago. Exact same everything.

Blank server select screen IF i can even get past the username/password screen .. and then IF I get past the username/password screen, and see a server select screen .. there's still a 50% chance I'm going to get a "server error", or my character select screen is blank and I gotta start all over again.

Very interesting problem that this would be just for AT&T Internet users across the country though. If the problem was isolated to a specific region of AT&T customers, that would make more sense.

If I do a traceroute from my computer to eqemulator.org or project1999.com or google.com ... like 10 of my 15 hops are ****'d out. So it's tough to say.

EVERYTHING else about my Internet works fine. EQ doesn't need much bandwidth at all. Streaming things doesn't make a difference.

Very very weird problem and hard to diagnose/troubleshoot/resolve. It would make more sense if you couldn't get in at all.

Any thoughts from the GMs / Server Admins?

Would gladly set up a TeamViewer session or something if any *GM* wants to poke around. Or some of us are probably pretty tech savvy .. let us know what we should be doing?

What ports are needed open to where?
What should we be tracerouting?
etc / etc

~Phiren

rugerx · #45 09-05-2016, 01:58 PM

Exact same issues, ATT, could log in 1 out 5 attempts 5 AM CST, has become worse as population increased. Traceroutes show drops etc.

Cannot get back on now, sometimes cannot get to server select, no servers in select screen, once I made it to character select and it told me I was out of date on my patch, which I am not, as I patched this morning with new patch and logged in.

One thing to note, this morning when I downloaded the patch it took 2 seconds, I downloaded again to make sure it had not been updated and it was crawling, took 3 minutes to download.

phiren · #46 09-05-2016, 02:05 PM

I also noticed that it took about 5 minutes to download a 4.9MB package this morning. That would be from project1999.com though. I'm not entirely sure on the game's back-end architecture though and what servers are needed.

eqemulator.org obviously handles the log in stuff... but is there ANY reason for problems with project1999.com to be linked? In other words .. do we as players need successful traffic to both eqemulator.org and project1999.com at the point where we are having problems?

Tracing route to login.eqemulator.net [66.55.145.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.attlocal.net
2 23 ms 3 ms 8 ms lightspeed.rcsntx.sbcglobal.net [104.185.156.1]
3 5 ms 4 ms 4 ms 71.155.29.24
4 * * * Request timed out.
5 6 ms 7 ms 7 ms 12.83.80.233
6 7 ms 8 ms 7 ms gar25.dlstx.ip.att.net [12.122.85.233]
7 5 ms 5 ms 6 ms ae-9.r01.dllstx04.us.bb.gin.ntt.net [129.250.8.237]
8 5 ms 6 ms 6 ms ae-2.r23.dllstx09.us.bb.gin.ntt.net [129.250.6.128]
9 33 ms 33 ms 32 ms ae-3.r20.chcgil09.us.bb.gin.ntt.net [129.250.4.153]
10 48 ms 48 ms 49 ms ae-0.r25.nycmny01.us.bb.gin.ntt.net [129.250.2.167]
11 48 ms 48 ms 50 ms ae-2.r07.nycmny01.us.bb.gin.ntt.net [129.250.3.98]
12 * * * Request timed out.
13 53 ms 60 ms 53 ms vl23-br2.pnj1.choopa.net [66.55.130.53]
14 * * 52 ms ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61.80.218]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

phiren · #47 09-05-2016, 02:24 PM

Just to try to catch some of the hops that weren't showing .. I staggered it and ran a few more. The 4th hop only showed up once out of 4 traces.

Traceroute #2:

Tracing route to login.eqemulator.net [66.55.145.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.attlocal.net
2 5 ms 2 ms 2 ms 104-185-156-1.lightspeed.rcsntx.sbcglobal.net [104.185.156.1]
3 5 ms 4 ms 4 ms 71.155.29.24
4 * 7 ms 7 ms 70.143.193.158
5 9 ms 7 ms 7 ms 12.83.80.233
6 8 ms 9 ms 7 ms gar25.dlstx.ip.att.net [12.122.85.233]
7 6 ms 6 ms 5 ms ae-9.r01.dllstx04.us.bb.gin.ntt.net [129.250.8.237]
8 6 ms 6 ms 6 ms ae-2.r23.dllstx09.us.bb.gin.ntt.net [129.250.6.128]
9 32 ms 33 ms 37 ms ae-3.r20.chcgil09.us.bb.gin.ntt.net [129.250.4.153]
10 48 ms 48 ms 48 ms ae-0.r25.nycmny01.us.bb.gin.ntt.net [129.250.2.167]
11 48 ms 48 ms 47 ms ae-2.r08.nycmny01.us.bb.gin.ntt.net [129.250.6.209]
12 54 ms * 53 ms ae-1.choopa.nycmny01.us.bb.gin.ntt.net [128.241.2.250]
13 54 ms * * vl23-br2.pnj1.choopa.net [66.55.130.53]
14 * 51 ms * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61.80.218]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Traceroute #3

Tracing route to login.eqemulator.net [66.55.145.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.attlocal.net
2 3 ms 2 ms 2 ms 104-185-156-1.lightspeed.rcsntx.sbcglobal.net [104.185.156.1]
3 5 ms 4 ms 4 ms 71.155.29.24
4 * * * Request timed out.
5 9 ms 7 ms 7 ms 12.83.80.233
6 9 ms 7 ms 7 ms gar25.dlstx.ip.att.net [12.122.85.233]
7 5 ms 5 ms 5 ms ae-9.r01.dllstx04.us.bb.gin.ntt.net [129.250.8.237]
8 6 ms 6 ms 5 ms ae-2.r23.dllstx09.us.bb.gin.ntt.net [129.250.6.128]
9 33 ms 33 ms 32 ms ae-3.r20.chcgil09.us.bb.gin.ntt.net [129.250.4.153]
10 48 ms 49 ms 49 ms ae-0.r25.nycmny01.us.bb.gin.ntt.net [129.250.2.167]
11 50 ms 50 ms 48 ms ae-2.r08.nycmny01.us.bb.gin.ntt.net [129.250.6.209]
12 56 ms 54 ms * ae-1.choopa.nycmny01.us.bb.gin.ntt.net [128.241.2.250]
13 53 ms 53 ms 53 ms vl23-br2.pnj1.choopa.net [66.55.130.53]
14 51 ms * * ethernet1-2-2-c8-12-b2-1.pnj1.choopa.net [108.61.80.218]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
~~~~~~~~~~~~~~~

Traceroute #4

Tracing route to login.eqemulator.net [66.55.145.2]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dsldevice.attlocal.net
2 8 ms 10 ms 14 ms 104-185-156-1.lightspeed.rcsntx.sbcglobal.net [104.185.156.1]
3 5 ms 4 ms 4 ms 71.155.29.24
4 * * * Request timed out.
5 8 ms 7 ms 7 ms 12.83.80.233
6 7 ms 7 ms 7 ms gar25.dlstx.ip.att.net [12.122.85.233]
7 5 ms 5 ms 6 ms ae-9.r01.dllstx04.us.bb.gin.ntt.net [129.250.8.237]
8 6 ms 5 ms 10 ms ae-2.r23.dllstx09.us.bb.gin.ntt.net [129.250.6.128]
9 56 ms 36 ms 32 ms ae-3.r20.chcgil09.us.bb.gin.ntt.net [129.250.4.153]
10 48 ms 48 ms 48 ms ae-0.r25.nycmny01.us.bb.gin.ntt.net [129.250.2.167]
11 48 ms 51 ms 50 ms ae-2.r07.nycmny01.us.bb.gin.ntt.net [129.250.3.98]
12 55 ms 101 ms 156 ms ae-0.choopa.nycmny01.us.bb.gin.ntt.net [128.241.2.202]
13 * * 55 ms vl23-br2.pnj1.choopa.net [66.55.130.53]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

xrabbitv · #48 09-05-2016, 03:27 PM

Hey ATT...Fix whatever you all caused !!!

Nilstoniakrath · #49 09-05-2016, 03:37 PM

The problems I have logging in are the same on both project99 and the vanilla EQEMU server list.

But if I do anything else on the internet, no problem.

So the issue is accessing EQEMU (not just project99) via AT&T.

Vitrophyre · #50 09-05-2016, 03:39 PM

Quote:

Originally Posted by phiren [You must be logged in to view images. Log in or Register.]

Any thoughts from the GMs / Server Admins?

~Phiren

Wanted to let you guys know I spoke with Sr. Guide Braknar last night, and followed his request to PM him a link to this thread. Hopefully we'll have some feedback from the team soon.

As an aside, if you've never thought about donating and can afford to, please help support the server by donating through their paypal account.

Thanks