Quest Issue: Vira - No reward for shovel of ponz quest

[Hazek]

Last night around 7pm to 11pm central (can't remember when) I turned in the following items on a level 1 dark elf (Muhz) to Vira and didn't receive the shovel.

Ruby, Gargoyle Eye, Hill Giant Toes, and Shovel. I went through the dialogue, and turned them in with the exact order. Could I please get the items back so I can try them one at a time, or the actual shovel?

I tried submitting a thread in the petition forum but it wouldn't let me.

Thank you very much.

[nilbog]

You turned in the wrong shovel.

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This is the correct one.

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As far as returning the items, I do not reimburse for mistakes. You'll need to make a petition/reimbursement post outlining this situation and the GMs might.

[Hazek]

UGH. I even checked that before turning it in. I looked that the wiki and could have swore, but now I see the obvious differences.

Thank you for being so quick and taking the time to look into it though, sincerely.

I'll try a petition or farm the items again I guess since the shovel wasn't legit. I'm glad I know the reason.

[Hazek]

I just dropped the quest items on the ground from Hazek to transfer to my mage Muhz. (second time collecting them) at around 9:01pm central (LITERALLY 10 seconds before the server wen't down). Now they are gone of course.

Can I please... have them restored to Hazek, or can you just give the shovel to Muhz after verifying with logs.

[nilbog]

I do not assist with situations like that. The GM staff may be able to help you.

Create a petition/reimbursement post and explain your issue.

Moving this thread to resolved as the original report is a non issue.