Another question :P

Eris822 · #1 01-20-2012, 09:26 AM

We were granted our IP exemption, but we still can't log on together... what should we do?

fischsemmel · #2 01-20-2012, 09:47 AM

Quote:

Originally Posted by Eris822 [You must be logged in to view images. Log in or Register.]

We were granted our IP exemption, but we still can't log on together... what should we do?

Be more specific so that someone could potentially help you.

Eris822 · #3 01-20-2012, 09:57 AM

We petitioned for an exemption. It was granted earlier in the week and moved the resolved petitions forum, but we still can't log 2 accounts on at the same time. He works 3rd shift, so we didn't actually try to log on together until today. He was logged in and we tried to log me on and it still gives the IP block message.

fischsemmel · #4 01-20-2012, 10:00 AM

Quote:

Originally Posted by Eris822 [You must be logged in to view images. Log in or Register.]

He was logged in and we tried to log me on and it still gives the IP block message.

Are you sure you used the exactly correct account names and such when you posted for the exemption?

Eris822 · #5 01-20-2012, 10:02 AM

Yes. We requested it for boyfriend's account, his brother's, and mine as we all used to game together periodically, often from our house with other games. We can't log on any combination of the accounts together.

fischsemmel · #6 01-20-2012, 10:06 AM

I guess start another thread in the petition forum then, unless someone else here has better advice.

Sorry [You must be logged in to view images. Log in or Register.]

Eris822 · #7 01-20-2012, 10:08 AM

That's ok. Thanks for trying though!

Burrito · #8 01-20-2012, 12:58 PM

Did you check your IP when you submitted the exemption? If so- is it still the same IP? Sometimes you may periodically get a new one from your ISP. This would cause the exemption to become moot.

maahes · #9 01-21-2012, 11:23 AM

Quote:

Originally Posted by Burrito [You must be logged in to view images. Log in or Register.]

Did you check your IP when you submitted the exemption? If so- is it still the same IP? Sometimes you may periodically get a new one from your ISP. This would cause the exemption to become moot.

The exemptions are not based off IP. Due to the fack they can change. The exemptions are tied to the account name. If 2 account have exemptions you can goto any IP and log both of them in.

Naerron · #10 01-21-2012, 02:44 PM

Quote:

Originally Posted by Burrito [You must be logged in to view images. Log in or Register.]

Did you check your IP when you submitted the exemption? If so- is it still the same IP? Sometimes you may periodically get a new one from your ISP. This would cause the exemption to become moot.

It actually has nothing to do w/ you IP address. One of the account names you submitted got the "IP exemption". That account and only that account can be logged in at the same time another. If you tried to log in two accounts and one of them wasn't the exempt one then you would be getting this problem.