What to do if you can't log into your account?

Kainzo · #1 02-13-2014, 04:40 PM

Basically, I can't access my P99 account (login server account) but I can still log into my EQemulator account I just am unable to change the password because I forgot/dont know it anymore.

Is there anyway to get my login account password changed?

It's been about three years, I've also posted on the EQemu forums.

phacemeltar · #2 02-13-2014, 04:40 PM

i dont think so. i remember reading something about when i first signed up.

Ele · #3 02-13-2014, 04:55 PM

Nope, keep trying to remember that password. [You must be logged in to view images. Log in or Register.]

Kainzo · #4 02-13-2014, 04:56 PM

Sigh, it's not possible - it was 3+ years ago, have not a clue what it was [You must be logged in to view images. Log in or Register.]

Ambrotos · #5 02-13-2014, 04:57 PM

Nothing we can do at this time.

myriverse · #6 02-13-2014, 05:02 PM

Quote from EQEmu.org

Quote:

If you lost your password, then you will just need to make a new [LS] account. There is no way to recover the old password.

Kainzo · #7 02-13-2014, 05:06 PM

Quote:

Originally Posted by myriverse [You must be logged in to view images. Log in or Register.]

Quote from EQEmu.org

Here's the issue, I go by ONE name and the fact that the name is taken just angers me.

Not only that, but I also have a guild (which im pretty sure is still active) so I'd lose that as well, along with a level 50 character.

I just hate that something so simple isn't possible.

I know it's not anyone's fault but my own, just wish it was better.

myriverse · #8 02-13-2014, 05:54 PM

Quote:

Originally Posted by Kainzo [You must be logged in to view images. Log in or Register.]

I just hate that something so simple isn't possible.

From what I've heard, it's not as simple as you might think. I don't think passwords are stored in plain text, so much work needs to be done in order to retrieve them.

loramin · #9 02-13-2014, 06:04 PM

I don't think it's the technical difficulties. It's true that reading a hashed password is really hard, but replacing one hashed password with another (ie. changing your password) is really easy.

The hard part (and I imagine the reason the staff won't do password changes until that cellphone thing is ready) is making sure you're supposed to change the password. After all, I could just say "hey GMs , that account of Bob's is really mine; can you change the password for me?" and take over his account. Unless the GMs know for sure that I'm the owner of the account (ie. if I can shoot them a text message from a phone they know owns that account), they don't know whether they're helping a forgetful person or a malicious scammer.

Technology = easy ... it's the humans that are hard.

Quineloe · #10 04-03-2014, 01:20 PM

Quote:

Originally Posted by myriverse [You must be logged in to view images. Log in or Register.]

From what I've heard, it's not as simple as you might think. I don't think passwords are stored in plain text, so much work needs to be done in order to retrieve them.

there not being a way to reset the password tied to a specific account is pretty much amateur hour, though

But this basically is an amateur project, soooo...

choose passwords you can remember. Write down what you can't. I hate pretty much everything that is related to passwords, but don't let that get the better of you. I didn't play for 4 years and I was able to log in, because master password for everything.

Also, is there really no email account tied to our eqemu accounts?