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  #1  
Old 09-17-2014, 09:16 AM
Ripptorr Ripptorr is offline
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Join Date: Sep 2014
Posts: 9
Default Win 7 game freezes and monitor shuts off

I've followed the install instructions to a tee, played in both windowed and full screen. Switched the compatibility to XP service pack 2 (as instructed).

The game runs FLAWLESSLY. No problem logging on, smooth frame rate. Zone and camp without issue.

-HOWEVER-

Anywhere from 5-25 minutes in the screen just turns black. No cursor. If there was a sound playing when it froze it repeats. My monitor shuts off as if in power saving mode. I tried removing native win 7 power saving features. Installed "insomnia" which prevents the monitor from shutting down. Doesn't help. Still crashes and monitor shuts off. Can't ctrl+alt+delete, tried some other shortcuts too. No success. Have to hard reboot.

Anybody else having this issue?
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  #2  
Old 09-30-2014, 08:31 PM
kuuky kuuky is offline
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This sounds exactly what is happening to me. Happened today and yesterday as well. However after a hard reboot I can play again. Anyone else?
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  #3  
Old 09-30-2014, 08:56 PM
Ripptorr Ripptorr is offline
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The only way I have fixed it is to play through "Win EQ 2" permanently. Anybody with issues should download it, it might fix your problem
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  #4  
Old 10-01-2014, 03:43 PM
Arkaan Arkaan is offline
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Join Date: Sep 2013
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Quote:
Originally Posted by Ripptorr [You must be logged in to view images. Log in or Register.]
I've followed the install instructions to a tee, played in both windowed and full screen. Switched the compatibility to XP service pack 2 (as instructed).

The game runs FLAWLESSLY. No problem logging on, smooth frame rate. Zone and camp without issue.

-HOWEVER-

Anywhere from 5-25 minutes in the screen just turns black. No cursor. If there was a sound playing when it froze it repeats. My monitor shuts off as if in power saving mode. I tried removing native win 7 power saving features. Installed "insomnia" which prevents the monitor from shutting down. Doesn't help. Still crashes and monitor shuts off. Can't ctrl+alt+delete, tried some other shortcuts too. No success. Have to hard reboot.

Anybody else having this issue?
Doesn't sound like power management.

powercfg /requests in an admin command prompt will tell you whether EQ is keeping your display from sleeping.

Anyway, like I say, doesn't sound like power mgmt. Sounds like a hard lock, possibly from video driver or hardware.

Run some stress tests to reproduce, check heat levels, run memtest, change drivers etc.

I never used Win EQ 2 but I head it corrects some issues related to multi-core CPUs Don't know a whole lot about that but it's worth a shot like Ripptorr says
Last edited by Arkaan; 10-01-2014 at 03:49 PM..
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  #5  
Old 10-01-2014, 04:25 PM
Thulack Thulack is offline
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If wineq doesnt help you sounds trying to reinstall your video driver might help or worse case scenario is your video card is shot.
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