I can't log on.

[jodido]

I have done everything in the getting started section, but when I try to log on, I get booted before I get to the character select screen. I log on the log-in server and get to the server select screen, but one I select the server I get booted back to the login. Any ideas on how to fix it? ( I played kings and bandits I think that may have something todo with it.)