2 computers 2 diff charictor selections

[Scarrr]

I have recently installed eq on my old computer it has a radeon 300 graphics card on board and a usb wireless adapter. window7 sp2

the other computer runs fine

when i log into the new computer it has a chariictor creation screen with a bunch of charictors with weird error messages for names with unknown zone unknown class

when i log in the other computer i have 2 chaictos i made tha work

I have reinstalled many times even formated the same thing upated directx to 11and tried diff resalutions