Trouble logging in on surface

[Myst Wraith]

Good evening, I have recently had to sell my tower and got a surface pro 3 for school and got the itch again! I decided to re-download and set everything up straight out of the setup page and fresh titanium discs; but my first few attempts have been with an error shortly past the server select screen while the loading bar text says something to the effect of "Loading character and equipment textures." I've tried both blue and red servers. To my knowledge I have all the drivers updated and all the system updates taken care of.

The error is as follows, "The instruction at 0x00000000031045B4 referenced memory at 0x0000000003D2F0EC. The memory could not be read."

I've popped both those numbers into google search as well as the forum search bars and they gave me nothing. I'd love to play again, if anyone has any input or could point me in the right direction that would be awesome!!

Thanks in advance!