@Item Reimbursement Delay news

[wuanahto]

Just give us Shared bank slots. I wanna say thats like 80% of IR but damn. Shared Bank Slots.

Even Museums have armed guard transports to protect michangelos penis

[Sonark]

What I'm learning is that I should just restart the Iksar SK Khukri quest, because jesus 8 months behind, and 2 people (ultimately) have to do everything manually.

I suppose doing the froglok raiders again isn't so bad, and I still have my Chalp diagram, and I never did the Visceral Dagger or Stupendous Tome (on this server) to begin with.

[Ciderpress]

The term "reimbursement" is kind of confusing here, how exactly are people losing these items? The game very, very rarely actually glitches. Usually a quest turn in doesn't work because somebody isn't aware of a faction requirement, or the npc is already holding a portion of items which screws up an MQ and rewards the wrong person, but I thought gm's totally stay out of MQ issues? Are we talking about people who accidentally delete the wrong thing? Isn't that just user error?

Other than this, I thought the only item restoration the GM's do here is if your corpse legit decays, they'll summon it back to EC. They've done that a couple times for me and it only took about a day, or less.

[Kavious]

The GMs have been very lenient. The GMs do restore for user error. I'd imagine the vast majority are user error. Failed quest turn ins wrong npc/bad faction, accidentally deleted items, ground drops that rot and things like that they'll restore. I think items that poof in temp bags may also be included

Things I know they wont touch is if it involved Multiquest, items sold to a vendor or involved plat (such as trading your plat to the banker) those they wont process

[Ciderpress]

The GMs have been very lenient. The GMs do restore for user error. I'd imagine the vast majority are user error. Failed quest turn ins wrong npc/bad faction, accidentally deleted items, ground drops that rot and things like that they'll restore. I think items that poof in temp bags may also be included

Things I know they wont touch is if it involved Multiquest, items sold to a vendor or involved plat (such as trading your plat to the banker) those they wont process

Ah wow I didn't know they were willing to do those kind of restores. Props to them for doing it at all, even if it takes 8 months. GM's on live were not restoring ground rots, I don't think they'd even restore rotted corpses cause that was part of the risk\reward model.

[Infectious]

Outside of a glitch (never happens), they shouldn't reimburse anything. Why waste GM time with this shit when it could be used else where? Isn't even classic.

I say fuck your epic and your 5 spiderling silks. Same thing with people who let their corpse decay because their too lazy to go get it. Gms should summon it but put a 1 month delay on it showing up in EC. Make the game some what unforgiving again.

[Old_PVP]

The term "reimbursement" is kind of confusing here, how exactly are people losing these items?

It's because this game is old as beans and there is no quick easy way to transfer items between characters. Newer games solved this problem by having mailbox systems or shared bank slots or just the ability to multi-box.

And don't just say "get another player to help", because there isn't always another player around and willing. Once you go down the rabbit hole of having legions of alts (1 for every class at least) you will need to swap gear around hundreds, perhaps thousands of times - from trivial things like spider silks for tradeskills to fungi tunics.

Now imagine playing on a server with literally nobody around, like RED - the server i play on.

The few times I have actually lost items were during drop transfers. Which is essentially logging out 2 characters in a remote location, drop the item on the ground, and log back in with the receiving character. An item only stays on the ground for exactly 5 minutes before it rots. So now imagine dropping a bag of gear, logging out and then the login server randomly crashes and you can't log back in to pick it up.

[Rygar]

Outside of a glitch (never happens), they shouldn't reimburse anything. Why waste GM time with this shit when it could be used else where? Isn't even classic.

I say fuck your epic and your 5 spiderling silks. Same thing with people who let their corpse decay because their too lazy to go get it. Gms should summon it but put a 1 month delay on it showing up in EC. Make the game some what unforgiving again.

This 100%. I been saying this for years. What sets EQ apart from modern day MMOs was lack of hand holding compared to now.

Dont restore anything except verified bugged hand ins (such as broken script from patch update or something where legit quest stops finctioning). This includes rotted corpses.

I remember people not pushing late night raids due to fear of corpse rot if there was a wipe too late and you had to work the next day.

[Rygar]

To piggyback on that, melee even kept corpse recovery gear in the bank to fight towards wiped raids.

Your corpse decayed in 24hr online time if I recall

[Old_PVP]

Yeah, are necros even needed anymore to summon corpses?

Come to think of it, i never see anyone looking for a necro corpse summon like the old days on live.

[Trexller]

Yeah, are necros even needed anymore to summon corpses?

Come to think of it, i never see anyone looking for a necro corpse summon like the old days on live.

Everyone has a pocket rogue and a pocket cleric these days

If not just a pocket necro

[Solist]

The term "reimbursement" is kind of confusing here, how exactly are people losing these items? The game very, very rarely actually glitches. Usually a quest turn in doesn't work because somebody isn't aware of a faction requirement, or the npc is already holding a portion of items which screws up an MQ and rewards the wrong person, but I thought gm's totally stay out of MQ issues? Are we talking about people who accidentally delete the wrong thing? Isn't that just user error?

Other than this, I thought the only item restoration the GM's do here is if your corpse legit decays, they'll summon it back to EC. They've done that a couple times for me and it only took about a day, or less.

The game routinely glitches for people over 250ms latency.

I can lose a bag by looting too fast on command. It's pretty repeatable. I've lost hosh staffs and epics and manastones etc in the past.

I've sent fraps to devs. They just say nah, cant happen. Reimburse the stuff and move on.

[Solist]

Outside of a glitch (never happens), they shouldn't reimburse anything.


https://www.youtube.com/watch?v=okfxoJS4cg4

I've got a dozen fraps of this happening back at home on the PC, losing bags of gear over the years, and a half dozen petitions to replace items that just poof like this.

P99 aint some magical bug free place bro. Plenty of folk I know lose entire bags when looting. I can also fill entire bags with bags when buying bags off a vendor. I keep a few deluxe toolboxes full of deluxe toolboxes in bank of mules etc.

Think the best single loss was a donals bp, manastone, cle epic, theurgist star, hosh stick, fungi and something else. All just vanished while reorganising my inventory. I never keep beads/manastone/aon/etc all in the same bag on any toons now.

[Trexller]

Solist that Infectious guy is just trolling

[Pulgasari]

https://www.youtube.com/watch?v=okfxoJS4cg4

I've got a dozen fraps of this happening back at home on the PC, losing bags of gear over the years, and a half dozen petitions to replace items that just poof like this.

P99 aint some magical bug free place bro. Plenty of folk I know lose entire bags when looting. I can also fill entire bags with bags when buying bags off a vendor. I keep a few deluxe toolboxes full of deluxe toolboxes in bank of mules etc.

Think the best single loss was a donals bp, manastone, cle epic, theurgist star, hosh stick, fungi and something else. All just vanished while reorganising my inventory. I never keep beads/manastone/aon/etc all in the same bag on any toons now.

U got pickpockt by PL

[Rader]

1) Rotted corpses, I don't get the IR policy. You have a week to get the corpse, and for hard to get corpses, isnt that what the Summon Corpse spell is for? What is the rationale for letting people petition for summoning a corpse after a week has passed?

2) Shared Bank: yes this would fix many problems and eliminate many petitions and there is precedent for non classic changes for that very reason, to ease the workload of the GMs. This seems like a no brainer.

3) As has been mentioned previously, I thought MQs were "at your own risk". Is this not the case?

4) Most other issues seem like not worthy of GM time, example, players trying to game the system by initiating trades with NPCs to avoid encumbrance delays, oops they finish the trade, too bad so sad IMO

[cd288]

The GMs have been very lenient. The GMs do restore for user error. I'd imagine the vast majority are user error. Failed quest turn ins wrong npc/bad faction, accidentally deleted items, ground drops that rot and things like that they'll restore. I think items that poof in temp bags may also be included

Things I know they wont touch is if it involved Multiquest, items sold to a vendor or involved plat (such as trading your plat to the banker) those they wont process

I thought they don't do quest turn in stuff? I.e., if you screw up your epic turn in it's like tough luck. Unless they have changed over the years?

I know they will reimburse for other user error type things; i.e., accidentally vendoring or deleting an item, leaving it in a Mage bag, etc.

[Bardp1999]

Just approve them all, who gives a fuck.

Backlog could be gone in a couple of hours max and the players would be happy

Achtually we have to look through them all with a fine tooth comb and *pushes glasses up* make a scientific decision based on the rules we made up for a quasi dead server full of the same 1000 people who have been playing here for 15 years

[Trexller]

Say each petition requires 15 min of work. And they get only 2 petitions a day.

Im not giving up 30 min a day for years and years

Basically nobody is going to do that

So i bet they have a crunch day here and there where several GMs knock a bunch out all at once

Just redo your quests, then 5 months later you log on and see new quest items in your inventory

[Ciderpress]

I drop transfer shit constantly, cause it's way easier than dicking around with guildies or strangers to do it. Just find a spot.

If something goes wrong and I can't log back in fast enough to loot it, that is precisely the price of doing a drop transfer.

I can't believe gm's are doing all this shit.

[Ciderpress]

The game routinely glitches for people over 250ms latency.

I can lose a bag by looting too fast on command. It's pretty repeatable. I've lost hosh staffs and epics and manastones etc in the past.

I've sent fraps to devs. They just say nah, cant happen. Reimburse the stuff and move on.

I'll just say I'm extremely skeptical of all of this.

You lost a manastone cause of a 250ms latency? How? The cooldown on other people being able to loot that corpse is 2 minutes.

[Ciderpress]

I remember the good ol days of ultima online, where you could literally scam somebody out of everything they have by just lying and the gm's would say it's part of the game. Cause it is.

We forget/forgot.

[mycoolrausch]

EQ's broken and poorly coded quest system isn't more hardcore, it's just more bad. Even in an IRL actual fantasy world (like, you know, where perma death would be a thing) the person wouldn't just blindly take the wrong items for no reason then stare at you and not give them back. Maybe if they were an evil/scheming character, but somehow i doubt that's Yeolarn Bronzeleaf of Felwithe and the vast majority of all quests. So I don't really see a good reason to praise anything about EQ's broken quest system other than purposely celebrating bad technologically deficient design being tedious and unforgiving for zero lore or gameplay reasons.

Corpse rotting you can argue is a gameplay/lore thing I suppose. But on the other hand it's the easiest task in the world for low level guides to restore and takes up like no fraction of their time so might as well toss people playing this server that bone so they don't quit forever cause they were out of town for a week.

They might want to look into lowering the staff permission level for some subset of restorations if they have a feasible way to do that without creating any issues with security or whatever.

[Old_PVP]

EQ's broken and poorly coded quest system isn't more hardcore, it's just more bad. Even in an IRL actual fantasy world (like, you know, where perma death would be a thing) the person wouldn't just blindly take the wrong items for no reason then stare at you and not give them back. Maybe if they were an evil/scheming character, but somehow i doubt that's Yeolarn Bronzeleaf of Felwithe and the vast majority of all quests. So I don't really see a good reason to praise anything about EQ's broken quest system other than purposely celebrating bad technologically deficient design being tedious and unforgiving for zero lore or gameplay reasons.

Also in regards to items being "eaten" - some hardcores will say 'but classic!', well you know what else was classic? Combining the wrong shit in any container with a combine button and accidentally hitting it. Boom, everything gone.

[Pulgasari]

They might want to look into lowering the staff permission level for some subset of restorations if they have a feasible way to do that without creating any issues with security or whatever.

Filtering tickets through a gaggle of neophytes could be helpful except for the fact theyd have a biased interest in many of the resolutions due to elf pals and elf beefs.

[Solist]

I'll just say I'm extremely skeptical of all of this.

You lost a manastone cause of a 250ms latency? How? The cooldown on other people being able to loot that corpse is 2 minutes.

Yeah ok so the fraps isn't clear enough for you? jesus

[Trexller]

They might want to look into lowering the staff permission level for some subset of restorations if they have a feasible way to do that without creating any issues with security or whatever.

There is not a secure way to do this

Anyone with the permission level to restore items could issue scepters of destruction or items from other expansions

[Rader]

I drop transfer shit constantly, cause it's way easier than dicking around with guildies or strangers to do it. Just find a spot.

If something goes wrong and I can't log back in fast enough to loot it, that is precisely the price of doing a drop transfer.

I can't believe gm's are doing all this shit.

Exactly why Shared Bank slots are a no brainer

How many things are banned because it leads to GM petitions?

Ban drop transfers, save the GMs their time for more worthy endeavors

[Duik]

Also in regards to items being "eaten" - some hardcores will say 'but classic!', well you know what else was classic? Combining the wrong shit in any container with a combine button and accidentally hitting it. Boom, everything gone.

The thought of this still burns.

[Trexller]

The thought of this still burns.

we should make P99 require a dial up modem

or, restrict all server traffic to 28kbps per connection

[Pulgasari]

Exactly why Shared Bank slots are a no brainer

How many things are banned because it leads to GM petitions?

Ban drop transfers, save the GMs their time for more worthy endeavors

It's a weird line to draw in the sand if you're using an unclassic client to begin with.

Maybe they find martyrdom strategically important.

[Duik]

Shared bank would sorta replicate the fact even I (a dirty filthy casual) had 2 accounts to access virtually whenever i wished to swap stuff.
No 2 boxing here (cough) so it would, as peeps mentioned not take too much away from classic and release gms to do uva better stuff.

Using a second box (usually a 50's drood) i would just use it to defo stop a death from a case of the stoopid or rng.
Swapping stuff was just the bonus.

And i know, i was using 2boxing wrong... fucken noob.

[Pulgasari]

Shared bank would sorta replicate the fact even I (a dirty filthy casual) had 2 accounts to access virtually whenever i wished to swap stuff.
No 2 boxing here (cough) so it would, as peeps mentioned not take too much away from classic and release gms to do uva better stuff.

Using a second box (usually a 50's drood) i would just use it to defo stop a death from a case of the stoopid or rng.
Swapping stuff was just the bonus.

And i know, i was using 2boxing wrong... fucken noob.

Raiders all have an IP exemption so they can /q and instant login, it's silliness, Dalaya got this right years ago.

[wuanahto]

It's a weird line to draw in the sand

One of the devs said years ago they can do non-classic stuff as they see fit.
And when you are 66% of a year behind on volunteer work this can be one of those things.

The last time I checked, which was years ago, they were 6 months behind on IR requests.

And years before that I waited approximately 3 months to get handfuls of spells and mage stuff restored. All these anecdotes are possible proof of the need for shared bank slots.

[Pulgasari]

All these anecdotes are possible proof of the need for shared bank slots.

I don't think they want efficiency. Effort is a useful cudgel to wield against the playerbase.

[Jimjam]

Yesterday, after practicing shurikens on my wizard, i accidentally autoequipped my Idol of the Underking on to the ground and it rot before I realised. Out of solidarity for the staff (and players with legit serious claims) I resisted creating a reimbursement petition.

[cd288]

Exactly why Shared Bank slots are a no brainer

How many things are banned because it leads to GM petitions?

Ban drop transfers, save the GMs their time for more worthy endeavors

I don't think drop transfers cost the GMs any time at all. My understanding is they don't reimburse for lost items due to a drop transfer gone wrong.

[Kavious]

I don't think drop transfers cost the GMs any time at all. My understanding is they don't reimburse for lost items due to a drop transfer gone wrong.

They do reimburse drop transfers. As long as no one else picked it up and it rotted

[7thGate]

The description of the workflow for this makes me twitch. This should really be a script that the GM reviews and selects yes or no for each reimbursement and then it just automatically does everything directly on the DB/logging systems to restore the items directly from outside the game.

Dev time is precious though, and I'm sure there's complications building that in a secure and reliable way. But damn, that workflow just hurts so bad to read.

[loramin]

The description of the workflow for this makes me twitch. This should really be a script that the GM reviews and selects yes or no for each reimbursement and then it just automatically does everything directly on the DB/logging systems to restore the items directly from outside the game.

Dev time is precious though, and I'm sure there's complications building that in a secure and reliable way. But damn, that workflow just hurts so bad to read.

I'm a professional UX developer who has offered to code something better up for them in the past.

They never took me up on the offer, so we can only assume they are happy with their current tooling.

[WarpathEQ]

I'm a professional UX developer who has offered to code something better up for them in the past.

They never took me up on the offer, so we can only assume they are happy with their current tooling.

Or maybe they don't want you to put a dirty back door in

[Rader]

I don't think drop transfers cost the GMs any time at all. My understanding is they don't reimburse for lost items due to a drop transfer gone wrong.

They do, but shared bank would also alleviate more than just drop and pops, any kind of transfer would be aided by being able to use a shared bank versus seeking out another player to do these kind of moves

I get that a shared bank would be a major and glaring violation of classic principles and thus wont happen, but if you looked objectively at the principle involved it would be very consistent with many of the previous decisions made on this server and would definitely help with the backlog of GM petitions

[cd288]

They do, but shared bank would also alleviate more than just drop and pops, any kind of transfer would be aided by being able to use a shared bank versus seeking out another player to do these kind of moves

I get that a shared bank would be a major and glaring violation of classic principles and thus wont happen, but if you looked objectively at the principle involved it would be very consistent with many of the previous decisions made on this server and would definitely help with the backlog of GM petitions

Yeah or at the very least a guild bank...although maybe not at the rate guild drama occurs people might raid the guild bank

[cd288]

Sorry guild bank meaning full shared bank just to alleviate the annoyance of having a guild bank character, spell bank character, etc.

[Dundrige]

I just appreciate the P99 devs & GMs for all they do. It's ok if these reimbursements are delayed, I'll patiently wait.

Thanks for the update!

[Kohelet]

eesh - I really had no idea GM support was so thin. reading through this thread, I feel silly for requesting not one but two surname-wipes in the last two years :o

[quido]

We'll do anything to not go -1 including give ourselves an 8-month backlog on dumbass fuck up correction

[Trexller]

We'll do anything to not go -1 including give ourselves an 8-month backlog on dumbass fuck up correction

this is a completely reasonable strategy

frankly, why is dumbass fuck up correction even necessary?

they are the dumbasses who fucked up, why should the staff even bother weaving a safety net?

staff doesn't come rez you when you pull a bad train and wipe 2-3 groups

[Ciderpress]

eesh - I really had no idea GM support was so thin. reading through this thread, I feel silly for requesting not one but two surname-wipes in the last two years :o

Pretty sure those are much much simpler to do than what they're talking about here. I've had surnames wiped a few times, and rotted corpses restored, and every time I just /petitioned in game and it was done within like 20 minutes.

[Wakanda]

I aint a scam artist or thief, but if it takes that long for them to respond, I feel like a person could sell fake MQs for big $$$. By the time they get around to even looking at the problem, both players probably gone :)

[Tann]

I recently got a reimbursement after waiting less than 4 days I think.

Praise be, the volunteers, praise be

[cd288]

I aint a scam artist or thief, but if it takes that long for them to respond, I feel like a person could sell fake MQs for big $$$. By the time they get around to even looking at the problem, both players probably gone :)

If you petitioned that you were scammed they would definitely look at it quickly and take the necessary actions with banning etc.

Getting your item reimbursed would just take awhile