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  #1  
Old 09-19-2022, 02:01 AM
Selene Selene is offline
Kobold


Join Date: Dec 2018
Posts: 139
Default soulfire quest issue

has anyone had an issue with the turn in to Bank Clerk Jaylin in highpass keep of the H.K. 102 key from the prisoner? I turned it in to the clerk and did not receive anything in return for my paladin (she was supposed to give me "A Sealed Note").
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  #2  
Old 09-20-2022, 05:03 AM
Selene Selene is offline
Kobold


Join Date: Dec 2018
Posts: 139
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also, anyone know if this quest is MQ-able? Does it matter which items are handed in to Brother Hayle, or if the other person handing in some items needs to also have the right faction with Hayle even if she/he is not aiming to receive the sword with the final item to turn in?
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  #3  
Old 09-22-2022, 07:02 AM
Barlu Barlu is offline
Fire Giant


Join Date: Feb 2016
Posts: 749
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Have no done the quest in a month or two, but I never had an issue with the turn in to Bank Clerrk. I’ll see if I can get a sealed note and report back but based on the number of Soulfires I see I don’t think it’s broke.

As for MQing it, yes it is MQable but both parties need correct faction with Brother Hayle at the end.
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  #4  
Old 08-31-2024, 06:02 PM
Niladin Niladin is offline
Large Rat


Join Date: Jul 2021
Posts: 8
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Did the turn in today (yes, correctly 1st the sealed note alone,got the opened one in return), then the 4 items needed. Knights of Truth and Priests of Marr Ally ! He ate all items. Got the message "You have not proven yourself" 4 times. And no, i did not get the items back. Petitioned. Still waiting for a reply.
Definitely broken quest !
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  #5  
Old 09-29-2024, 02:46 PM
one_chill_cat one_chill_cat is offline
Large Bat


Join Date: Jan 2020
Posts: 12
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Quote:
Originally Posted by Niladin [You must be logged in to view images. Log in or Register.]
Did the turn in today (yes, correctly 1st the sealed note alone,got the opened one in return), then the 4 items needed. Knights of Truth and Priests of Marr Ally ! He ate all items. Got the message "You have not proven yourself" 4 times. And no, i did not get the items back. Petitioned. Still waiting for a reply.
Definitely broken quest !
Check that all your items are exactly what you were supposed to turn in. I had the same experience a couple months ago, finally realized I had given Hayle the "token of truth", which was supposed to be handed to another mob to get the "testimony". I went back to Hayle a couple hours later, turned in just the testimony and got the Soulfire
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  #6  
Old 10-01-2024, 01:45 PM
Snaggles Snaggles is offline
Planar Protector


Join Date: Jul 2011
Posts: 2,941
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Often people have messed up faction with the HK banker. Since the end result is droppable I always use a class that is faction friendly or can charm for the hand-in. TBH, just being able to gate back to WC twice makes for a quicker process than hoofing a paladin.

To MQ you should have ally faction with Hayle as should the person receiving. You don’t need them to factioned with Knights of Truth and can skip that if MQ’ing.

Outside forgetting to open the note first or destroying my old SF the other 30+ times for me have been successful. I haven’t done it in like 6 months though so can’t confirm if it was changed/broken. Does Hayle chat with you? Often you can test a quest with the prerequisite dialogue before handing in the items…no chatty, no clicky.
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  #7  
Old 10-01-2024, 01:53 PM
Snaggles Snaggles is offline
Planar Protector


Join Date: Jul 2011
Posts: 2,941
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I really think this is a faction or item problem.
I have a guildie who’s still fanatically questing them and haven’t heard about any issues.
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  #8  
Old 10-02-2024, 03:01 PM
WarpathEQ WarpathEQ is online now
Sarnak


Join Date: Apr 2023
Posts: 282
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Quote:
Originally Posted by Niladin [You must be logged in to view images. Log in or Register.]
Got the message "You have not proven yourself" 4 times.
This message is telling you that you didn't have the necessary faction to complete this step, Ally faction has a huge range from bottom to top and often there is a minimum faction needed which could be above the bottom of Ally. Improving your faction will fix the issue.
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  #9  
Old 10-02-2024, 03:03 PM
WarpathEQ WarpathEQ is online now
Sarnak


Join Date: Apr 2023
Posts: 282
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Quote:
Originally Posted by Snaggles [You must be logged in to view images. Log in or Register.]
Does Hayle chat with you? Often you can test a quest with the prerequisite dialogue before handing in the items…no chatty, no clicky.
Great advice, we've all screwed up a turn in before. I had the same takeaway, always trigger chat prompts with a mob before turning in, its the best way I've found to confirm if you are able to complete the turn in or not.
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