There are other requests we handle exclusively ON THE FORUMS. Please use the appropriate prefixes when posting:
Ban/Suspensions Bans are generally a result of exploitation, 3rd party programs, multi-box offenses or RMT. These are never reversed. We do temp ban accounts if someone was scammed or you picked a name that may be offensive, this is usually a temporary ban if everything is resolved. Suspensions are usually a result of training, KSing, or misconduct.
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