If it's happening every trade, I'd say delete and replace your UI files, but since this is only happening on one character, I'd say find this file in your eq directory:
Ellia_project1999.ini
Or whatever Paladin's name if that isn't it.
Delete the file, the game will recreate it. You may have a trade window that's out of the bounds of the UI on that character or somesuch.
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