Honestly I think a Human Magician is a good first character for someone who is completely new to Everquest. You guys telling him that Humans are a bad race or that Magicians are an easy class are speaking with the bias of a grizzled veteran. For someone with zero experience with EQ, the most important thing starting out is just learning the game itself, not how to maximize every pixel.
Magician is a very straightforward class with excellent solo capability, and being Human will allow him easy travel and banking, and will start him right next to EC, which makes all sorts of help easily available to him. With a Human Mage he can learn the mechanics of the game and other basic knowledge (i.e. how to navigate around, the roles and mechanics of different classes while grouping, general combat tactics, etc...) Once he has a basic understanding of how the game works (which should be by level 10 or 12) he can then decide which classes are most appealing to him if he wants to re-roll.
The other starting class I would recommend is a Human Druid, for similar reasons.
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