We need a guide program, and someone with ethics that will oversee it. Let players sign up to help resolve issues that don't have to be devs. Give them tools to communicate with the devs that will actually take actions that effect the system (give/delete items, ban players etc.). Someone needs to oversee the guides' actions every once and a while to catch people that are not following the ethics rules (people will abuse guide privileges).
I'm in 100% agreement the emulator is great, the 1999 content and scripting is great, but a serious hole in making this an enjoyable spot for all is people who have both the *time* and the *desire* to keep things fair and a level playing field.
However to do this requires the devs giving up some control. It's not until people see some actions taken against players that screw over others (example, KS AC and sell the MQ before GMs can answer petition) that the culture of the server will change and folks will feel like any "fair play" is in place.
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