Oh I could go on...how about trying their hardest to make it run only on the highest spec PCs? When Burning Crusade was released for WoW I had a brief stint trying to get EQ2 to load. Slow and sluggish was the only way I could play - my comp just couldn't handle the specs required.
Meanwhile, people in China on terrible spec PCs were running WoW no problems.
EQ2 took too many risks, changed too much, and like you say...the combat wasn't great either. Vanguard would have wiped the floor with it if they'd spent the time/effort putting the bugs right.
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