Another big problem here is that accounts are free there is no subscription so the buying/selling of accounts is widespread. People buy up massive numbers of accounts and then you can have a toon parked at every raid mob you want and ready to go while you play your others. Not having to pay $10/month per account. I would assume that a majority of people who are casual don't have 5+ level 55+ accounts that they can just park everywhere and be ready to go when a raid mob spawns.
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