Same exact problem here, all my characters at character select screen appear gear-less, but when I log in everything is all there. Ha, just kind of scary when you first log in. Also, I hear no music at all.. no cool classic combat music, no awesome boat riding music, no music at all =( Sounds are working fine though, still hear the hack and slash, bone crunching hits, foot steps, orc grunts and other monster sounds but no music. I have tried reinstalling it didn't fix it =( This started to happen around that June 15th patch, I think that's what that patch was, yeah, not too long ago. But at least the sound is still there.
-Zhou 49 Human Monk
-Takeru 12 Wood Elf Ranger
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